Returns and Exchanges:
We do not accept returns or exchanges unless:
- There is a manufacturing defect.
- You received the wrong items.
- Product was heavily damaged during transit.
- For Cash on Delivery (COD) orders, we only provide replacements, not refunds.
Before Filing a Complaint:
- Make sure you have a clear unboxing video that shows the unbroken seal.
- Notify us of any defects, damages, or incorrect items within 2 Days of delivery by emailing us at support@dealyahahai.com or WhatsApp at +91- 9266523469
- If you don't report the issue within 48 hours, we won’t be able to offer a refund or replacement.
For other return or replacement questions, you can reach us at the same email or WhatsApp number.
Refunds and Cancellations for Services:
- Since we are a service provider, we do not offer refunds or cancellations once payment is made.
- If there is damage or an issue that cannot be resolved with a replacement, we will process a refund within 5-7 working days.
Order Cancellation:
- Customers can CANCEL order only before the Order has been shipped/Dispatched.After the Product/s have been shipped, The Customer CANNOT Cancel the Orders.
Shipping & Delivery:
- We ship to pan India using our logistics partner, Amazon, Blue Dart Express, Delhivery, Shadowfax, Ekart and more located at KG-1, Vihaan Galaxy, Haldoni Mod, Ecotech III, Greater Noida, Uttar Pradesh - 201306.
- Orders are usually shipped within 24 hours, except on Sundays and national holidays.
- Delivery typically takes 3-5 business days after shipping. In some areas, delivery may take 1-2 weeks depending on location.
- Unforeseen delays may occur due to logistics challenges beyond our control. We ask for your patience in such cases.
- We reserve the right to cancel orders if delivery is significantly delayed or if the shipment is untraceable. In such cases, a refund will be issued.